Meet the core management team behind Mitchell & Dickinson
Paul is also the founder and executive chair of the Carbon Disclosure Project, the leading organisation that holds international carbon reductions information and works with 90% of FTSE100 companies through 150 staff at four international bases. Paul previously co-founded Rufus Leonard, the London-based design agency, and Eye-Network, a pan-European video conferencing network.
Tom ColesManaging Director
Tom has over 18 years’ experience in design and management of complex bespoke projects. He has designed, built and installed for organisations such as National Science Museum, Manchester Art Gallery, Ted Baker Ltd, The National Trust and Cornwall Council as well as for many hundreds of individual owners of listed and period properties throughout the south of England. He joined Mitchell & Dickinson in 2016 as a Project Manager and rose quickly to undertake surveys, then installation design and technical surveying.
He took on management of the company’s most pioneering and complex projects before taking the reins as Managing Director in 2019. His excellent technical knowledge and practical, cool-headed approach to even the toughest challenge result in first-class environmentally conscious, effective and elegant solutions for our clients’ listed and period homes as well as for his own: he completed a deep retrofit and renovation of his beautiful village farm-worker’s cottage by the sea where he lives with his wife, two boys and their dog.
Simone Kesseler Business Director
Simone is a business growth consultant following a 20-year corporate career in international media and marketing. She was Managing Director of a number of companies including Debrett’s and Cornhill Publications and successfully led a publicly quoted publishing company as chief executive officer through a period of exciting growth and strategic development aged 35. She has an MBA from London South Bank Business School. She continues to take businesses through growth to exit as well as contributing to local community through school governorships and charity work supporting women and the arts. She also founded Devon-based co-operative buying company GrooVees to promote and champion independent local businesses in the face of multinational monopolies.
Peter EllisSales Manager
Pete is highly experienced in meeting the needs of discerning customers having worked in business development for over 15 years. He joined the team at Mitchell & Dickinson to help insulate Britain’s heritage homes and has since organised the initiation of hundreds of successful insulation projects throughout the south of England. He has an excellent understanding of customer requirements and the organisational ability to make the impossible possible. A big supporter of acting local, Pete raises vital funds for community sports clubs and for a local foodbank.
Claire MorganFinance Manager
Claire spent 19 years in local government near our head office here in Devon, followed by 3 years in the private sector as a financial accountant in the travel industry, before joining Mitchell and Dickinson in 2019. Her experience in handling multi-million-pound budgets and wealth of knowledge in management accounts and reporting, together with her organisational skills and attention to detail, mean our company and customers are in good financial hands.
Claire’s community involvement, previously as a governor in a school multi academy trust and currently with the junior section of her local rugby club, as well as her love of our local rural area, all fit well with our company ethos of protecting our environment and built heritage by insulating Britain’s older housing stock.
Lucy StockCustomer Communications and Marketing Manager
Lucy looks after our complex projects where there have been changes in the scope of works, making sure that work is completed to our customers’ satisfaction. She will be the voice you’ll hear as soon as our craftsmen have finished your installation when she will call to make sure the work is as you expected and to receive any feedback. She arranges any return visits required to handle any snagging which may sometimes arise, and will help you with any particular questions about your Mitchell & Dickinson installation.
Lora Jones Customer Communications
Lora is likely to be the first voice in the customer team you’ll hear from. She’ll call to confirm your order and to arrange a date for your detailed specification survey when we will collect all of the technical details we need to get our craftsmen, tools and materials ready for your installation.
Isobel Moore (Bella)Project Planning and Scheduling Coordinator
Bella is responsible for planning all installation projects for our customers including scheduling and logistics, getting the right team of craftsmen with the right skills for your project in your area. She’s like an air traffic controller, in charge of scheduling our teams to their destinations and bringing them back into land at the right time – sometimes in adverse weather conditions – while always carefully managing the precious resources that are our trained craftsmen.