Once we have completed an installation at your period or listed property, we can provide an annual service to keep your CosyGlazed and draught proofed windows, doors and loft or floor insulation in first-class condition forever.
We know the maintenance of your home is important to you, which is why you chose to invest in improving the overall fabric of your property with Mitchell & Dickinson’s bespoke insulation solutions. Yet, as with all good things, our products do need ongoing care and attention if we want them to continue to operate at their peak.
Our new Lifetime Service offering is in addition to our 5-year standard guarantee on all Mitchell & Dickinson installations. It will give you an annual inspection and full service of your installation carried out by our expert craftsmen, so that you can have the peace of mind that your insulation solutions are kept beautifully clean and in excellent working order, just as they were on the day they were first installed, for many years to come.
Why our Lifetime Service is worth the investment
Mitchell & Dickinson’s insulation solutions are the best on the market – and our Trustpilot rating shows our customers think so too. Our solutions are built to last so if anything does happen to go wrong, which it very rarely does, you will be covered by our 5-year guarantee as standard. This means we will arrange for one of our friendly craftspeople to return at your convenience to resolve the specific issue.
What our guarantee doesn’t cover, however, is the general upkeep and maintenance of your entire CosyGlazing, draught proofing and insulation after our installation is complete. The aftercare, such as the cleaning and ongoing general maintenance, is up to you.
With our new Lifetime Service, we take care of all the cleaning and maintenance for you. We can ensure your insulation is in good working order and looks pristine for years to come.
We will also compile a report on the condition of the fabric of your windows and doors, lofts and floors that we see on inspection which will give our recommendations on any future repair and maintenance work you might need to plan for. For example, putty repairs or painting and decorating, so you can commission a suitable local tradesperson to help you at a future date.
What Mitchell & Dickinson’s Lifetime Service includes
For CosyGlazing and draught proofing window and door installations:
- Cleaning of internal original glazing and glazing bars and meeting rail
- Cleaning of CosyGlazing, both in and outer face, including removal and replacement
- Checking and servicing of CosyGlazing magnetic tape polarity to ensure seal
- Checking and servicing of window furniture, including locks, stays, sash screws, lifts and handles and catches to ensure good working order, oiled and cleaned and replacing if required
- Checking and servicing all draught proofing brushes, where installed, to ensure perfect draught proofing is maintained, and replacing if required
- Full servicing to ensure smooth opening and closing of windows – easing the windows where necessary and adjusting sash cords; checking weights and pulleys in sash windows; and checking and easing where required for casements
- Full servicing of doors we originally treated, checking and servicing draught proofing to ensure it is working to an optimal level, replacing where required, and providing any adjustments to ease opening and closing
- Checking trickle vents to ensure suitable ventilation provision in windows and doors
- A report on any pending puttying, restoration or decorating required and advice on insulation upgrades required, in line with any planned or implemented change to heating systems such as air or ground source heat pumps
For loft and underfloor insulation:
- Checking that notices are correctly displayed
- Ensuring that insulating material is properly in place, providing additional material where required
- Ensuring that light covers are in place according to requirements
- Ensuring that draught seals to loft hatch are in good order, replacing where required and that ventilation to the loft and underfloor area remains adequate
- Ensuring that pipes etc remain properly lagged
- Report on any signs of pest infestations or any other issues concerning the roof void/underfloor void
Benefits of Mitchell & Dickinson’s Lifetime service
An extended guarantee. If you sign up to Mitchell & Dickinson’s Lifetime Service following your initial installation, we will automatically extend your standard product guarantee from 5 years to 10 whilst you remain a subscriber (see T&Cs at the bottom of the page for details).
Peace of mind. You’ll have the reassurance that the new draught proofing and insulation solutions you’ve invested in at your period property are kept clean and in excellent working order and as effective as when first installed
Ease and reliability. We all live increasingly busy lives, so this is one less home maintenance job for you to worry about. We take care of the hard work for you. You may lack the time, confidence, strength or mobility needed to remove your CosyGlazing units for cleaning or climb a ladder to inspect loft or underfloor insulation so we will do it for you.
General maintenance. We offer an expert service. Our teams of experienced craftspeople will be able to spot issues you might overlook if doing the upkeep of your CosyGlazing or insulation solutions yourself.
Maintain your period property’s appeal. You’ll have invested in Mitchell & Dickinson because you take pride in how your period property looks and want it to retain its aesthetic appeal for the long term. Our Lifetime Service ensures your windows, doors and insulation look their very best.
Increased asset value. If you plan to sell or lease your period or listed property in the future, knowing that it is well insulated, draught proofed and that the windows and doors have been regularly maintained will help maintain your energy efficiency and the value of your property.
A Lifetime Service just for you
Mitchell & Dickinson’s Lifetime Service starts from £60 per month inc VAT (subject to the size of your installation), and you can opt-out at any time should you decide you no longer wish to continue with your Lifetime Service.
If you’re interested in finding out more, we’re happy to talk you through your options.
Drop our friendly customer services team a call or use the enquiry form below.
Please note our Lifetime Service is limited to your original insulation installation and does not include decorating, joinery restoration or putty restoration, putty repairs or replacement of broken window glazing, however we will provide you with a report showing any works required so that you can commission such works separately. For full terms and conditions, please get in touch with our customer service team.
